It had been a great day, we closed another sale for one of our clients and everything looked great for the next few days. It was 7:30 at night. Enrique and I were about to have dinner at home, when suddenly a caller from Florida made the phone ring.
“Hello, this is Enrique Arnedo how can I help you?” answered Enrique while sitting at the table.
The caller responded “Hello, this is a Real Estate Agent from Florida, I would like to show your listed property at the following address today at 8:00 pm.”
“Sure, can I have your agent ID please?” asked Enrique.
“Sorry, I am a Real Estate agent from Florida that usually works with commercial properties. Today I have been showing 50-some houses to my client and we are right here close by your listing. Since it is vacant is there any way we can get a look at it today?”
At that moment, Enrique knew there was something suspicious with this call. He had been showing 21 properties to one client that same day, and he knew there was no way this person could have showed 50 properties to somebody else in a day. Secondly, the listing was occupied, so whoever called apparently was trying to find out if the house was vacant or not.
After all that was said, Enrique asked one more time for the caller’s license ID. He asked the “agent” to send it to him so he could check it in the system and send him the approval for the showing. After that, knowing that he was not going to receive any real identification number, Enrique immediately hung up the phone and called the seller to inform him about what just happened.
Enrique explained, “I just received a phishing call and whoever called could be nearby your house trying to find a way in, so please check if you can open the lockbox and get the key out…”
Nervous by the situation, the seller could not seem to be able open the lockbox and get the key out, or even confirm if the key was still inside the security device.
“Maybe somebody has been forcing it trying to get the key, hang on right there we are going right now” Enrique said.
Immediately after that, we put on our shoes got a circular saw in case we needed to cut the lock box and took off to the seller’s house. There was the possibility that the suspicious caller, could be waiting outside the house trying to figure out a way in to get all the valuable items inside.
Once Enrique and I got there, we tried to open the lockbox. After trying for a couple times, it finally opened, allowing us to get the key. At that point while talking to the seller, Enrique believed that the best thing we could do was to remove the lock box for a few days. That will avoid somebody forcing the security device and getting the key to get into the property.
The seller today feels lucky to have Enrique working with him. Without Enrique being able to detect the scam, he could have lost all of his valuable items in the house.
When selling a house, it is very important to be represented by a Realtor with experience who cares about you and protects you, and works in your best interest. This will ensure you have a secure and smooth Real Estate transaction.